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Articles by Vimal Abraham

About Vimal Abraham (59 Articles)
I am Vimal Abraham. Thank you for visiting NinnySays. I am marketing professional who is known to rant about photography, travel, marketing (duh!) and about everything else that gets me thinking! I'm based in Chennai and I've previously lived in... opps! nowhere else! There are plenty of ways to reach me, dropping me a note at vimal.abraham@gmail.com is probably the easiest.

Coming of Age for AI in Customer Experience: Servion bags Stevie Silver Award

A recent Gartner CX survey says AI technologies are on track to become mainstream CX investments in the next three years, with 55% of organizations implementing machine learning, 47% using virtual customer assistants or chatbots, and 40% deploying virtual personal assistants for their customers. Happy to share we have bagged the 2017 Silver Stevie Award for our AI-powered Virtual Assistant solution in the new B2B product category [...]